Small Changes Can Make a Bigger Impact
March 13th, 2008 Posted in Technology | No Comments »I recently had a discussion with my mother on our cell phones about my first video Skype conversation. I mentioned to her how amazing introducing a new way of doing things can change the rest of the world. She relayed to me one of her first experiences with dramatic technology shift.
In the 1970s, Giant Food Customer Relations spokesperson Odonna Matthews, came to the store where my mother was a
check out girl. She explained to the employees of the grocery chain that they would be implementing a new system to ring up food, universal product codes, or as we know them, UPCs. The employees all questioned the reasoning for this and were shocked they were going to have to scan food. “What would this scanning do to the food”, they asked. Nothing, in fact, it took a long time before meat was ever allowed to be scanned. Now think about it, can you ever imagine a world in which this didn’t exist. Now we have evolved this process and we can scan our own groceries.
Tags: Andrea Baker, blog, enterprise 2.0, navstar, shift, skype, wiki
